Terrible tenants can make your job as a landlord tough. Some of them pay rent late every month, while others are careless and damage your property. Most property owners face the hassle of dealing with difficult tenants at some point, and it is not easy.

Applicant screening is excellent for weeding out many tenants that may become an issue down the road. However, it does not account for changes in a tenant’s financial circumstances, emotional state, or personal situations. This seminar will review these common problem tenants so you can recognize them early and respond accordingly.

We will deal with best practices on how to deal effectively with these tenants. Also provide are proactive steps than landlords can take to deal with them. A number of strategies will be brought forth to ensure your success.


Learning Objectives:

-What rights do tenants/management have
-Ways to minimize “people” problems
-Conflict management
-Establish a feeling of collaboration with your tenants
-Analysing & effectively dealing with your tenants
-Resolving common conflicts
-Ending the tenancy of a problem tenant
-Dealing with damages found during inspections
-Residents into drugs – smoking weed, now what?
-How to handle noise complaints
-How to deal with amenities violations
-The right way of communication documentation
-The right way of texting documentation.
-Tools you need to handle fair housing violations



Why Attend this Training:

As a landlord or property manager, it might feel like your tenants are always complaining about something. Yes, you’re legally obligated to abide by certain tenant rights laws, but you still have the opportunity to resolve tenant complaints peacefully and diplomatically.

To start, let’s cover what renters care about when it comes to their home or apartment. Along with the top-requested amenities renters want, they also don’t want to deal with the following: Noisy Neighbours. We will cover the step-by-step process for developing a property with tax credits. What properties are available for tax credits, checklists for developers, highest and best use of the property.


Duration: 60 Minutes
Suggested Attendees:

-Property Managers
-Property owners
-Maintenance Staff/Professional
-Housing Authority Staff

You may ask your Question directly to our expert during the Q&A session.


We Are An Accredited Provider Of

2021 HRCI Approved Provider Seal